ASSISTED SERVICES Customer requests Customer requestEntry Service detailsRecord Operator workspacePortal Customer requests01 Workflow illustration BankU Seva Kendra Customer requests Every request. A clear starting point. Record customer service requests in one organised workspace, giving service-centre operators a clear starting point for their day-to-day work. Explore BankU Seva Kendra↗ Current portal: regulated services such as AEPS, cash withdrawals and bill payments are not executed in this release.
ASSISTED SERVICES Operations review Submitted requestRecord Operations reviewReview Request statusUpdate Operations review02 Workflow illustration BankU Seva Kendra Operations review Ready for the next step. Keep submitted service requests ready for operations review. Bring the request information into the same workflow used by the service-centre team. Explore BankU Seva Kendra↗ Current portal: regulated services such as AEPS, cash withdrawals and bill payments are not executed in this release.
ASSISTED SERVICES Status updates Request submittedRecorded Operations reviewIn review Status updateVisible Status updates03 Workflow illustration BankU Seva Kendra Status updates Follow the progress. Follow each service request through its operational workflow. Check the latest recorded status without losing sight of the original request. Explore BankU Seva Kendra↗ Current portal: regulated services such as AEPS, cash withdrawals and bill payments are not executed in this release.
ASSISTED SERVICES Support cases Service querySupport Case detailsRecord Case progressUpdates Support cases04 Workflow illustration BankU Seva Kendra Support cases Keep service queries organised. Raise support cases for service-related queries and track them alongside the everyday work of your service centre. Explore BankU Seva Kendra↗ Current portal: regulated services such as AEPS, cash withdrawals and bill payments are not executed in this release.
ASSISTED SERVICES Illustrative earnings Earnings registerIllustrative Activity recordsWorkspace Live settlementsNot included Illustrative earnings05 Workflow illustration BankU Seva Kendra Illustrative earnings An illustrative view of activity. View the illustrative earnings register in your service-centre workspace. These records are illustrative; they are not a live settlement or payout service. Explore BankU Seva Kendra↗ Current portal: regulated services such as AEPS, cash withdrawals and bill payments are not executed in this release.
BUSINESS OPERATIONS Employee directory Employee directoryPeople Team recordsOrganised Organisation accessScoped Employee directory01 Workflow illustration BankU ERP Employee directory Your team, in one place. Keep employee records organised in an organisation-level directory. Give everyday team administration a consistent place to start. Explore BankU ERP↗ Current portal: payroll computation, tax filing and accounting integrations are not included in this release.
BUSINESS OPERATIONS Attendance records Attendance recordEntry Attendance dateRecord Employee directoryTeam Attendance records02 Workflow illustration BankU ERP Attendance records Make attendance easier to follow. Maintain attendance records in the ERP workspace and keep day-to-day attendance information together with your team records. Explore BankU ERP↗ Current portal: payroll computation, tax filing and accounting integrations are not included in this release.
BUSINESS OPERATIONS Leave management Employee recordTeam Leave recordRecorded Leave detailsWorkspace Leave management03 Workflow illustration BankU ERP Leave management Keep leave records together. Organise employee leave records in the same workspace as your team and attendance information, keeping everyday administration easier to follow. Explore BankU ERP↗ Current portal: payroll computation, tax filing and accounting integrations are not included in this release.
BUSINESS OPERATIONS Invoice tracking Customer invoiceRecord Customer detailsReference Invoice trackingWorkspace Invoice tracking04 Workflow illustration BankU ERP Invoice tracking A clearer view of invoices. Track customer invoices in your operational workspace. Keep invoice records organised alongside the other information your business uses each day. Explore BankU ERP↗ Current portal: payroll computation, tax filing and accounting integrations are not included in this release.
BUSINESS OPERATIONS Support requests Operational querySupport Request detailsRecord ERP workspaceConnected Support requests05 Workflow illustration BankU ERP Support requests Support for everyday operations. Manage operational support requests from your ERP workspace. Keep queries organised alongside your employee, attendance and invoice records. Explore BankU ERP↗ Current portal: payroll computation, tax filing and accounting integrations are not included in this release.
PAYMENT WORKFLOWS Sandbox orders Order registerSandbox Order recordCreated Workflow statusVisible Sandbox orders01 Workflow illustration BankU Payments Sandbox orders Start with a sandbox order. Create and track sandbox order records while exploring your payment workflow. This workspace does not collect or settle real money. Explore BankU Payments↗ Sandbox only: no real money is collected, refunded or settled in this release.
PAYMENT WORKFLOWS Duplicate protection Order requestSandbox Duplicate checkProtected Order recordConsistent Duplicate protection02 Workflow illustration BankU Payments Duplicate protection One request. A consistent record. Use duplicate-request protection when creating sandbox orders, helping keep repeated requests from creating duplicate order records. Explore BankU Payments↗ Sandbox only: no real money is collected, refunded or settled in this release.
PAYMENT WORKFLOWS Payment-link drafts Payment-link recordDraft Order referenceSandbox Live collectionNot enabled Payment-link drafts03 Workflow illustration BankU Payments Payment-link drafts Prepare your payment-link records. Create payment-link drafts and organise their records in the sandbox workspace. Draft links do not enable live payment collection in this release. Explore BankU Payments↗ Sandbox only: no real money is collected, refunded or settled in this release.
PAYMENT WORKFLOWS Refund review queue Refund requestSubmitted Review queueReview Workflow statusUpdates Refund review queue04 Workflow illustration BankU Payments Refund review queue A queue for refund review. Submit refund requests for review and follow the status of the workflow. This release records requests; it does not execute real-money refunds. Explore BankU Payments↗ Sandbox only: no real money is collected, refunded or settled in this release.
PAYMENT WORKFLOWS Tenant-scoped visibility Workspace scopeTenant Transaction recordsSandbox Record visibilityScoped Tenant-scoped visibility05 Workflow illustration BankU Payments Tenant-scoped visibility Your workspace. Your records. View transaction records within your own tenant-scoped workspace, keeping payment workflow information within its organisation context. Explore BankU Payments↗ Sandbox only: no real money is collected, refunded or settled in this release.
★ FEATURED 10 Nov 2025 DAINIK JAGRANThe Rise of AK Mehra: How BankU Is Emerging as One of India's Most Closely Watched Fintech Infrastructure CompaniesBankU is building essential fintech infrastructure for Bharat with scale, trust, and service access.Read Full Story ›